Vânzări și customer care

Sales Techniques

This program is designed for people who work in sales areas and for all those who have direct contact with clients

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Negotiation Techniques

his program is designed for managers involved in negotiation processes and for all those wishing to improve their negotiation abilities.

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Customer Care

A program designed for organisations wishing to improve their relations with clients, as well as the quality of their services.

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Customer Care by Phone

This course is addressed to companies from all fields of activity who wish to improve the relations with their customers, especially by telephone.

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Finance for the Sales Force

This training is offered to all sales people who want to understand the financial principles that help them in selling process and influence the sales profitability.

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Finance for Non-Financials

This training course is particularly addressed to managers and chief executives who need a general understanding of the financial management issues.

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